For more info call us on 01394 412300
Frequently Asked Questions
How much will an entry cost? Cottages By County are offering
you a FREE property entry on the site for 4 months. Once your free entry
we will send you a subscription renewal offer which allows you to extend
your subscription for a further 12 months at a price of £120.00 (inclusive
How quickly can my page be added to the site? Once we have received
your initial emailed property details we will contact you to inform you
of your unique log-in address. After that you can upload your property
as soon as you are ready. We will need photographs of the property (you
can include up to 6 photographs on your page without incurring any additional
charges). We will need up to two working days to upload your photographs.
What happens if I lose my log in number? Contact us and
we will issue with a new user ID.
Can I email my photos to you? Yes, please send
them as separate jpeg files (we do not accept photos which have been
embedded in Word documents). If your photos have a very large file size,
ask you to send them on a CD. N.B. We do not copy
photos from your own or anyone else's website. However you are free to
pictures from your site and send them to us as email attachments.
be added to my property page? Yes, we can add additional
photos to your page at any time. Six photos are included as standard
the price of your
page; additional photos can be added for a charge of £10 per photo.
Can photos be changed on my page? Photos can be changed at any time
for a handling
charge of £10 per photo.
Can I make text changes? Once you have your unique
Owner log-in ID you can log in to the site at any time to alter
or update your text entry.
How do I pay? Payment can be taken by cheque
to Suffolk Cottage Holidays Ltd) or debit card, or credit card
payments which are subject to a 2.5% surcharge to cover bank charges
incurred for such
transactions. We do not accept American Express.
What do you
mean by 'properties of 4 or 5 star rating'? Whilst many owners
might wish to obtain, or already
have, a Tourist Board or AA rating for their property, Cottages
By County do not insist on this. All that we ask is that your property
is of an equivalent
standard to that of a 4 or 5 star accredited property. To
ensure that standards meet holidaymaker's expectations we will be including
for every property advertised.
Who decides the order of
is no preferential listing of properties. A system of
randomisation ensures that every property will reach the top of the list
frequently. But with Cottages By County's restriction to just 50 top
per county you can be assured that your property will
always get noticed. Can I request that my page be removed from the website?
change (whether due to the sale of your property or for
any other reason) we can remove your entry from the website at short
confirm this request to us in writing. There is no fee
in removing an entry from the Cottages By County website, however
please note that
removal of your entry effectively terminates your subscription
and we cannot offer a refund for any part of the annual subscription
other questions? If you have any other questions
please do contact us at firstname.lastname@example.org or phone on +44 (0)1394